The Rocky Mountain Lions Eye Bank (RMLEB) is seeking an experienced and compassionate leader to join our team as an Eligibility & Recovery Supervisor. In this role, you will oversee critical recovery and eligibility operations that help make sight-restoring corneal transplants possible. By supporting and guiding the staff responsible for donor evaluation and tissue recovery, you will play a direct role in honoring donor wishes and helping recipients overcome blindness.

Position Overview

The ERS reports to the Technical Manager and supervises Field Recovery, On-Call Recovery, Recovery Coordinators, and Eligibility staff. This role is responsible for staff leadership, operational oversight, and ensuring compliance with RMLEB policies, EBAA Medical Standards, and FDA regulations (CFR 1271).

The ERS also serves as a key advocate for donors and their families by ensuring efficient eligibility determinations and maximizing the availability of safe, high-quality tissue.

Key Responsibilities

• Supervise daily recovery and eligibility operations
• Interview, hire, train, and mentor staff
• Conduct performance reviews and regular staff meetings
• Adjust schedules to maintain operational efficiency
• Monitor donor referrals and eligibility determinations
• Work with Quality Assurance to address issues and improve processes
• Support staff training and ongoing competency assessments
• Analyze and report operational data to leadership
• Step into operational roles when needed (Eligibility Specialist, Recovery Coordinator, Lab Technician, etc.)

Why Join RMLEB?

Founded in 1982 by the Lions of Colorado and Wyoming, RMLEB works to fulfill the wishes of eye donors and their families while helping others overcome blindness. Each year, nearly 2,500 donors help make thousands of sight-restoring transplants possible. Our team is committed to honoring donors while maintaining the highest standards of safety, quality, and care.

At Rocky Mountain Lions Eye Bank, you’ll join a mission-driven team dedicated to restoring sight and honoring donor wishes. We offer a supportive workplace, opportunities for growth, and a competitive benefits package. We would love for you to join our team! Please see application info below:

1) Please submit your cover letter and resume to: hr@corneas.org.

2) You will also need to complete a questionnaire by copying and pasting the link below.

https://go.cultureindex.com/s/j3laxv0QbS

All these need to be completed by Wednesday, March 11th, by 5PM. Submissions received after the deadline will not be considered.

Salary Range: $62,000-$75,000 annually

We offer a comprehensive compensation and benefits package:

• Health, dental, vision, life, and accident insurance (employer-paid premiums for full-time employees) 
• Gap insurance for certain out-of-pocket health expenses
• 401k retirement savings plan with a matching funds component
• Vacation and sick time
• Mileage reimbursement
• Cell phone stipend (certain job descriptions)
• Payment of professional association dues (certain job descriptions)
• RMLEB is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program.

The Rocky Mountain Lions Eye Bank is an equal opportunity employer and does not discriminate against any applicant for employment because of race, color, religion, national origin, gender, age, sexual orientation, gender variance, marital status, military status or physical or mental disability. This applies to all employment practices and personnel actions. The Rocky Mountain Lions Eye Bank is a drug-free workplace and may require pre-employment drug screening.